Makers of the Most Comfortable

Excellent service from start to finish! I spoke with Harry initialy about a little problem that arose with our chair. Jordan arrived the following morning and rectified the problem, AND he the check... Excellent service from start to finish! I spoke with Harry initialy about a little problem that arose with our chair. Jordan arrived the following morning and rectified the problem, AND he the checked the entire chair to check that everything else was working satisfactorily - which it was! Thank you all who willingly supplied such prompt and effective service. Read more

Everything about my recent experience with my wife's chair has been excellent. I received prompt and proficient service from Harry, (the Manager I had dealt with when I purchased the chair 6 months a... Everything about my recent experience with my wife's chair has been excellent. I received prompt and proficient service from Harry, (the Manager I had dealt with when I purchased the chair 6 months ago, through to the technician who arrived the following morning, at the stated time, to remedy the problem which had occurred. I think the Technician may have bene called Jonathan, (I was not at home when the visit took place). Whoever the Technician was, he not only remedied the specific problem but apparently checked over the entire chair mechanism. Please pass on my personal thanks to all those involved. I was very grateful that the interruption to my wife's care as kept to an absolute minimum. Read more

Vivid care have been so professional and caring from the start of my enquiries to purchase a new bed. The female person I spoke to, I do have her name, was so kind and understanding. I explained my si... Vivid care have been so professional and caring from the start of my enquiries to purchase a new bed. The female person I spoke to, I do have her name, was so kind and understanding. I explained my situation and followed her advice and recommendations. I ordered the appropriate bed and having placed the order Vivid care continued to keep in touch. Delivery was made not only on the date but the time was spot on. The technicians assembled the bed and checked it was working correctly. Without doubt a very professional company that I would fully recommend. Thank you Vivid. Read more

Vivid care have been excellent. Maxine was so understanding, knowledgeable, and helpful. Customer service is excellent. The Vivid chair is top quality throughout. An engineer came and set up the ch... Vivid care have been excellent. Maxine was so understanding, knowledgeable, and helpful. Customer service is excellent. The Vivid chair is top quality throughout. An engineer came and set up the chair specifically for Mum, he was empathetic with Mum as she was very anxious. After a few weeks Mum was not sure about the chair, so Maxine sent out an assessor Harry, even though Mum was in bed , he adjusted the chair, showed the staff how to adjust it too. Mum now loves the chair. It means she can stay in it without any concerns about pressure sores, and it is easy to push about the care home, in and out of the lifts and can go outside. I would highly recommend Vivid care. Read more